The ServiceNow SME role is a combination of technical advisement and hands-on development. The SME is expected to provide guidance throughout the entire lifecycle, from requirements to implementation. You will contribute ServiceNow Lead Developer, Architect, and administrator responsibilities. As a SME you will be driving the design and overall solution based on ServiceNow and industry-specific best practices. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations, and the platform’s overall technical health. Our most desired candidate will have the following minimal technical requirements:

● Hands-on design, development, and deployment experience with the Service-now platform

● Hands-on migrating data from different tools into ServiceNow

You will provide direct input into requirements, architectural design, resource management, testing, and integration into operations. This is a fast-paced agile environment. You will work alongside other talented engineers and provide mentoring to junior developers. Effective communication and writing skills are highly desirable.