Overview

LOCATION: Reston, VA

CLEARANCE: Position requires a TS/SCI clearance.

Description:

LT Consulting is currently accepting applications for a ServiceNow Administrator to support our clients in Northern Virginia. This excellent opportunity requires the ideal candidate to be customer focused, and willing to join a winning team. The ServiceNow Administrator will be responsible for the following: 

  • Ability to work directly with internal (IT) and external clients 
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests 
  • Identify system deficiencies and recommend solutions 
  • Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations 
  • Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools 
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible 
  • Ensure tool configuration consistency across development, QA, and production environments 
  • Participate in ongoing production support and end user support 

Requirements:

  • Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies 
  • Strong working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge Management 
  • Experience integrating ServiceNow with third-party tools 
  • Understanding of Web technologies like HTML, XML, JavaScript 
  • Skill to effectively analyze and solve problems 
  • Solid knowledge of JavaScript, HTML, CSS 
  • Hands-on experience integrating ServiceNow with external systems 
  • The ServiceNow Administrator must meet the following qualifications: 
  • BS or equivalent + 5 years related experience, or MS + 3 years related experience 
  • 3 to 5 years working with the ServiceNow platform in an Admin/Developer an enterprise-wide, multi-tier ServiceNow production environment 
  • ServiceNow Certified Administrator 
Apply for job